Welcome Back: Current Patient Resources & Support
Direct Access and Communication Guidelines
Blue Ocean DPC is designed to offer families affordable, preventive, primary healthcare that provides personalized care, right when you need it.
| Medical or follow-up questions, medication refills, etc: | Dr Lofley’s direct number |
| Appointment scheduling, membership and billing questions, records, etc: | office phone: 615-266-6465 email: [email protected] |
| Medical Records Transfers: | fax: 615-991-0905 email: [email protected] |
| For Emergencies: | Please call 911 or go the nearest emergency room |
Frequently Asked Questions for Members
How do I activate or access my Patient Portal?
We partner with HINT as our electronic medical record. They have a self-service patient portal to view shared clinical information, invoices, member information, memberships, and update payment information. You can access the portal here: https://blueoceanfamilymedicine.hint.com/login/request
How do I get a copy of my receipt?
Using the patient portal, you can view all of your receipts. You can request access as listed above. You can also call or text the office at (615) 266-6465 to request a copy of your receipt.
Where can I get my labs drawn?
We perform phlebotomy in the office and send labs off to PathGroup and LabCorp for our member pricing on labs. If you wish to use your insurance, we recommend having your blood drawn at either a local LabCorp or PathGroup. Lab orders can be obtained by reaching out to Dr. Lofley through text, call, email, or during an office visit.
How do I request medical records from my previous doctor or specialist?
Complete this online medical release form and sign electronically and we will request medical records. Complete a separate form for each facility. Medical Records Release Authorization
How do I request a medication refill?
Email [email protected] or text Dr Lofley
How can I refer a friend or business?
We love referrals! Please direct them to our Free Consult or our Employers pages
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